Appalachian Regional Healthcare (ARH), in collaboration with Hazard Community & Technical College (HCTC) and the Eastern Kentucky Concentrated Employment Program (EKCEP), has launched its first-ever registered apprenticeship program. The initiative debuts with the Information Technology (IT) Generalist Apprentice role, highlighting ARH’s commitment to expanding career pathways in healthcare beyond traditional patient care.
Amber Bailey, the first apprentice selected, is now gaining hands-on experience as an IT Generalist Apprentice at Hazard ARH Regional Medical Center while pursuing her academic and professional development in technology.
“The IT apprenticeship at ARH has been a fantastic experience for me,” Bailey said. It’s the perfect learning environment for someone who is interested in the field of enterprise networking and communications. The knowledge I’ve gained has given me confidence in my skills and a sense of career stability. It is a wonderful opportunity.”
Dylon Baker, ARH Assistant Vice President of Workforce Initiatives at ARH, said the apprenticeship is a milestone for ARH.
“What makes this especially exciting is that it’s not in patient care — it’s in tech,” he said. “It’s a powerful reminder that careers in healthcare go far beyond clinical roles. Apprenticeships like this are a key part of our region’s workforce development strategy, and by investing in young talent, we’re building a future where opportunity and innovation go hand in hand.”
The IT Generalist Apprentice will play a critical role in supporting ARH’s technological infrastructure. Responsibilities include establishing and maintaining employee workstations, ensuring smooth internal networks, assisting with telework setups, and providing help desk support. Additional duties include troubleshooting hardware and software, supporting audio/visual technologies, maintaining network security, and updating web content.
“This apprenticeship represents a forward-thinking approach to workforce development,” said Becky Carnes-Miller, EKCEP Executive Director. “For us, it’s about more than just filling a job; it’s about investing in local talent and building a skilled, resilient workforce prepared for the high-demand IT jobs of tomorrow.” Dr. Jennifer Lindon, HCTC President & CEO, said the apprenticeship provides students with pathways to opportunities as it connects them with employers like ARH and community partners like EKCEP.
“At Hazard Community & Technical College, we know our region’s strength comes from working together,” Lindon said. “By combining hands-on learning with meaningful employment, we’re ensuring that our students can build careers in healthcare technology without adding to their debt, while also meeting critical workforce needs across southeastern Kentucky.”
By launching this program, ARH — together with its partners HCTC and EKCEP — continues to strengthen the region’s workforce by creating opportunities for students and young professionals to gain practical, career-focused training while contributing to the healthcare system in new and innovative ways.
